okbajee15 Privacy Policy

Welcome to okbajee15. This Privacy Policy ("Policy") describes how personal information of okbajee15 platform users ("you" or "user") is collected, used, shared, and kept secure. By using our website and services, you are considered to have accepted the terms set out in this Policy.

We will notify you through appropriate channels before any changes described in this Policy take effect. Continued use of the service after any changes will indicate that you have accepted the updated Policy.

okbajee15 collects the following categories of personal information for the purposes of providing services, ensuring security, and improving the user experience:

1.1 Registration and Identity Information

• Full name and date of birth (for age verification)
• Email address and mobile number
• Username and password (stored in encrypted form)
• National ID or passport number (if required during the identity verification process)

1.2 Financial Information

• bKash, Nagad, Rocket, Upay, or bank account numbers (for processing transactions)
• Deposit and withdrawal history
• Transaction amounts and dates

1.3 Device and Technical Information

• IP address, browser type and version
• Operating system and device identity
• Information obtained from cookies and similar tracking technologies
• Login time and session duration on the platform

1.4 Behavioural Usage Information

• Play history, bet amounts, and results
• Time spent in each section of the platform
• Messages and complaint details sent to the customer support section

okbajee15 collects information through the following methods:

• Directly provided information: Information you provide yourself when completing registration forms, going through the identity verification process, making payment transactions, and contacting customer support.
• Automatic collection: Information about your device and usage is collected automatically through our server logs, cookies, and similar technologies.
• Information received from third parties: Information received from payment processors and identity verification agencies, used only for the relevant purpose.

okbajee15 uses your personal information only for the following legitimate purposes:

• Account registration, management, and verification
• Processing financial transactions including deposits and withdrawals
• Age verification and preventing access by those under 21 years of age
• Prevention of fraud, money laundering, and other illegal activities
• Managing bonuses, rewards, and promotional offers
• Providing customer support and resolving complaints
• Improving service quality and developing new features
• Implementing responsible gaming policies and identifying problematic behaviour
• Complying with applicable laws and regulations

okbajee15 does not sell your personal information or transfer it to third parties for commercial purposes. However, information may be shared in certain circumstances:

4.1 Service Provider Partners

Payment processors (bKash, Nagad, Rocket, Upay, banks), identity verification agencies, game providers (Pragmatic Play, JILI, Spribe, PG Soft, and others), and IT service providers — these parties receive information solely for the purpose of carrying out their designated functions and are bound by confidentiality agreements.

4.2 Legal Requirements

Required information may be disclosed in response to court orders, legal obligations, or valid demands from authorities.

4.3 Business Restructuring

In the event of a merger, acquisition, or business restructuring, user information may be transferred to the new entity; however, compliance with the standards of this Privacy Policy will remain mandatory in such cases.

The okbajee15 website uses cookies. Cookies are small text files stored in your browser that help improve the functionality of the platform.

• Essential cookies: Essential for managing login sessions, security verification, and core service operation.
• Functional cookies: Used to remember user preferences and language settings.
• Analytical cookies: Help monitor platform usage and improve the service.

You can disable cookies by changing your browser settings, but this may limit some features of the platform.

okbajee15 follows industry-standard technical and administrative measures to protect your information. Our security framework is as follows:

• SSL Encryption: All data transmitted between your browser and our servers is encrypted using SSL/TLS technology.
• Password Hashing: Your password is never stored in plain text — strong cryptographic hashing algorithms are used.
• Access Controls: Only authorised staff can access information, and only to the extent necessary.
• Regular Security Audits: Regular security tests are conducted to identify system vulnerabilities.
• Data Backup: Regular backups are created to protect against data loss.

While we are committed to ensuring the highest level of protection, no internet-based service can guarantee 100% security. You are therefore also responsible for keeping your account credentials confidential.

okbajee15 retains your personal information for as long as it is necessary to provide services, meet legal obligations, and resolve disputes.

• Information on active accounts is retained for the entire period the account remains active.
• Even after an account is closed or deactivated, information may be retained for a specified period as required by law.
• Financial transaction records are retained for long-term legal and audit-related requirements.
• Once the required retention period has ended, information is securely deleted or anonymised.

As a user, you hold the following rights regarding your personal information:

• Right of Access: The right to know what information okbajee15 holds about you.
• Right to Rectification: The right to request correction of any inaccuracies in your information.
• Right to Erasure: The right to request deletion of your information in certain circumstances (though this may be limited where legal obligations apply).
• Right to Restrict Processing: The right to request that the processing of your information be restricted in certain circumstances.
• Right to Object: The right to object to your information being used for marketing purposes.
• Right to Data Portability: The right to receive a copy of your information.

To exercise these rights, write to [email protected]. We generally respond within 30 working days.

okbajee15 strictly prohibits use of the platform by anyone under the age of 21. We do not knowingly collect any personal information from minors. If such information has been collected inadvertently for any reason, it will be deleted immediately and the associated account will be closed.

If a parent or legal guardian believes that their minor child's information is held by us, please contact [email protected].

The okbajee15 platform has connections with third-party payment gateways (bKash, Nagad, Rocket, Upay) and game providers (Pragmatic Play, JILI, Spribe, PG Soft). These third parties have their own privacy policies, which may differ from okbajee15's policy. You are advised to read their respective privacy policies before using their services.

okbajee15 is not responsible for the privacy practices of these third parties.

okbajee15 reserves the right to amend or update this Privacy Policy as needed. For any significant changes:

• The updated policy will be published on this page.
• The "Last Updated" date will be changed.
• For significant changes, a notification may be sent to your registered email address.

Continued use of the service after any changes will indicate that you have accepted the updated Policy. You are therefore advised to revisit this page from time to time.

If you have any questions, concerns, or complaints about this Privacy Policy or the use of your information, please contact us:

• Email: [email protected]
• Live Chat: 24 hours, 7 days — support available in Bengali

We take all complaints seriously and will do our best to respond as quickly as possible.